When indoor air feels sticky even with the thermostat satisfied, the problem is usually latent load. The bench procedure for making a central system pull water out of the air again.
Heating & Cooling · By The Dispatch Bench ·
Bench Sheet · Doc HCD-0713
System
Central split AC or heat pump on forced-air ducts
Symptom
Thermostat satisfied but the air feels damp, windows sweat, towels never dry
Fix
Restore airflow, clean both coils, slow the blower, stretch the run time
The outdoor condenser is your home's heat rejection equipment, and its capacity depends on air moving freely across the coil, so check that airflow now, while the unit is idle.
Every thermostat app, gateway, and building portal has a list of accounts, and that list is part of your equipment whether you have looked at it or not.
A condensing boiler's rating only shows up when the water coming back to it is cool enough to condense, so measure the return before you trust the spec sheet.
A higher MERV rating only cleans the air that passes through the media, so check the rack seal, the airflow arrow, and the return before you pay for the upgrade.
A small bedroom that runs stuffy or off-temperature is usually a pressure and return-path problem you can check with a tape, a tissue strip, and a thermometer before anyone replaces equipment.